CLIENT EXPERIENCE

SPAWAR Systems Center – Integration and Implementation of C4I and RF Communications
Systems (Code 552) Subcontractor to Prime General Dynamics Information Technology (12/2008 –12/2013)


SPAWAR Systems Center – Software Engineering and Cost Engineering Services (Code 41410)
Subcontractor to Prime ActioNet, Inc. (8/2008 – 8/2013)



Hewlett-Packard Education Services – HP OpenView ServiceCenter Software Training Delivery (current)

  • Technical training curriculum delivery and evaluation for ITIL-compliant service desk ERP software products

SPAWAR Systems Center – C4I Training Products and Related Services (Code 53) Subcontractor to
Prime General Dynamics Information Technology (12/2006 – 12/2011)



Naval Surface Warfare Center, Dahlgren Division – Engineering, Technical and Support Services to
the Virtual Systems Command under the SEAPORT Enhanced Prime Contract No. N00178-05-D-4331


SPAWAR Systems Command – Engineering & Management Services (Code 02)

  • Technical documentation support for acquisition source selection interactive software tool


SPAWAR Systems Center – Operations & Maintenance Support Services for C4ISR Systems (Code 2335)

  • Technical documentation, quality assurance, software process improvement implementation


Peregrine Systems, Inc. – Custom Software Product Training Program

  • Technical training curriculum design/development, delivery and evaluation
  • Training project management; organizational development program management


CUSTOMER COMMENTS

On military technical training – media development and technical documentation

Freda, Sandra, and Kate worked on my AN/USM-645 (V) digital/analog module test system training program from needs analysis to final deliverables. The Navy’s requirement to screen maintenance assistance modules (MAMs) when ships return to the refit facilities was met with this excellent training program and accompanying scenarios.They produced interactive CBT embedded on the ATE system, and comprehensive accompanying print materials: Instructor Guide, Trainee Guide, and Quick Reference Cards.Finished on time and within budget … quality work … enjoyed the project very much … these women are a pleasure to work with …

--Marty Pervin, NAVSEA (Ret.)


On program management and organizational development

As President of the Global Peregrine Users Group organization during its first two years, I was fortunate to work with Freda Ramey as she filled the role of organization liaison and customer relationship manager. Her corporate advisory skills and team management abilities were essential for the success of our executive team. Freda's vision and excellent program management skills provided our team with the leadership support necessary to implement our organizational structure from top to bottom. Exceptional customer relations!

--Erik Koop, former President, GPUG, Inc.


On commercial technical training – curriculum development and delivery

As an instructor of a complex change management software module, Freda Ramey had an excellent knowledge of the subject and rapport with the class participants. The course was very well done and very well organized, with excellent course materials and workshops.

--R. Taylor, System Programmer/Analyst, State of Wisconsin


Excellent clarity of presentation and willingness to help trainees. A very difficult subject and very complex system was well explained. Freda is to be complimented!

--P. Morin, DOJ/FBI


Freda was extremely knowledgeable, helpful and has excellent presentation skills.

--E. Malboeuf, Putnam Investments


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